Frequently Asked Questions

Getting Started
How do I sign up for Madlen?
To get started, click the Try for Free button on the homepage and sign in easily with your Google account.
How much does Madlen cost?
Madlen is an education technology platform offered to teachers and schools on a paid basis. Terms of use and pricing are tailored to each institution's needs. Get in touch with us for details and to bring Madlen to your school.
What devices can I use Madlen on?
Madlen works in the browser on computers, tablets, and smartphones. For the best experience, we recommend using a computer or tablet.
Responsible AI
Which AI models does Madlen use?
We combine leading models such as Claude, ChatGPT, and Gemini. These models never interact directly with teachers or students. Before any response reaches the classroom, it passes through a filtering layer that Madlen has designed for safety and pedagogical suitability.
Is student data safe?
Absolutely. No student data is ever shared with third parties, sold, or used to train AI models. Data is visible only to teachers and school leaders. Read our Privacy Policy →
Which regulations does Madlen comply with?
The platform meets UK GDPR and EU GDPR requirements, and aligns with the Department for Education's expectations for the safe, responsible use of generative AI in schools. All of our tools run on Infercom, Europe's first sovereign AI infrastructure provider. This means data is processed on servers in Germany, within EU borders, and is never transferred to the US. The infrastructure is certified to the ISO 27001:2022 standard. For international school partnerships, we also align with the local regulations of each country. Read more about our approach to data protection →
What happens if the AI produces inappropriate content for students?
Madlen's filtering layers automatically block inappropriate output. School leaders can review every interaction on the platform afterwards. We update our content policies regularly to keep everything classroom-appropriate. For real classroom experiences, take a look at our Case Studies page.
Lesson Planning & Content Creation
How can I edit my lesson plans?
You can view the lesson plans you've created under the Lesson Planning tab and update their content however you like.
How do I use the content creation tools?
Madlen's Toolbox brings together more than 56 tools in one place. From composing music to producing podcasts, from building worksheets to scripting dialogues, from digital twins to interactive materials, there's a tool for every stage of the lesson. You can take the output of one tool and refine it in another, reshaping content to match your own class's level.
Can I share content with my students through Madlen?
Yes. You can share the lesson plans, content, and activities you create with your students.
Integrations
Which platforms does Madlen integrate with?
Madlen works with the tools already used in UK schools: Google Workspace for Education (Google Classroom, Drive and Meet) and Microsoft 365 (Teams and Office). Wonde integration is available for schools that need MIS connectivity. Contact our team for MAT and multi-school rollout options.
Can I connect Madlen to our school's MIS or LMS?
Yes. To connect Madlen to your existing MIS or LMS, reach out to our team at hello@madlen.io. Enterprise integration requests are prioritised.
Assessment & Marking
What formats can I use when creating assessments?
Madlen supports a range of question types, including multiple choice, open-ended, true/false, fill-in-the-blank, and matching. You can also generate context-based questions that measure how well a student applies knowledge in an unfamiliar situation. If you want to work with the National Curriculum, the alignment mode links each question to the relevant learning objective, so you can see at a glance which question measures which objective and balance your assessment against the curriculum.
How can I track student progress?
You can track your students' progress from the Student Analytics tab. Beyond assessment results, you can see each student's work on the platform, their question-by-question performance, and their progress at the objective level through charts and detailed analytics. There's also a separate admin panel for school leaders, where they can monitor school-wide usage and class- and teacher-level performance on a single screen.
How do I create AI-resistant assignments?
With the AI-Resistant Assignment Ideas tool, you can create original assignments that encourage analytical and critical thinking.
Support & Contact
Where can I report technical issues or send suggestions for Madlen?
For any technical support, questions, or feedback, you can reach our team at hello@madlen.io. We will assist you as soon as possible.
For Teachers
Does Madlen support national curriculums?
Yes, Madlen is fully compatible with all major international curriculums, including IB, Cambridge, and other widely used frameworks. Whatever standard your school follows, Madlen adapts to it.
Do you support international curriculums (like IB, AP, Cambridge)?
Yes, Madlen fully supports international educational frameworks such as IB (PYP, MYP, DP), AP, and Cambridge (IGCSE, A-Level). Teachers can select these standards directly when planning lessons or generating question pools.
How can I export the generated content?
You can copy the outputs directly to your clipboard, print them, or download them as PDF or DOCX files.
Is there any cost to get started?
Creating a teacher profile and using our core assistant features is completely free. Enterprise features are available via school pilots.
For Schools & Institutions
Is any student personal data processed on Madlen?
Madlen does not collect, process, or store student personal information. Class diagnostics are completely anonymized.
How is GDPR and data compliance ensured?
All data center partners are ISO 27001 certified. Information is stored securely in compliance with strict privacy regulations.
Does Madlen use our content to train AI models?
No. None of your school's generated content, materials, or documents are ever shared to train general AI models.
Can Madlen integrate with our existing school systems (LMS, SSO)?
Yes. Madlen supports direct integration with Google Workspace, Microsoft 365, or existing school portals using secure Single Sign-On (SSO).
How does the institutional pilot program work?
The pilot is free for 14 days. Our team contacts your school to start a personalised onboarding process tailored to your institution.
Is training and ongoing support available for our teachers?
Yes. We offer interactive AI pedagogy workshops, hands-on bootcamps, official certifications, and dedicated year-round technical and pedagogical support.