Privacy Policy | Madlen
Effective Date: 05.03.2025
At Madlen Technology, we place great importance on your privacy. This privacy policy explains how we collect, use, and share personal data through the Madlen Assistant ("Service"). Please read this policy carefully to understand how your information is processed.
1. DATA WE COLLECT
When you use the Madlen Assistant, the following types of information may be collected:
1.1 Personal Information
- First and last name
- Email address
- Profile information
1.2 Automatically Collected Information
- IP address
- Device information (device type, operating system, browser type, etc.)
- Usage information collected through cookies and similar technologies
1.3 Information Received from Third Parties
- Account information transferred when signing in via Google, Microsoft, or other integrations
- Usage data from analytics service providers
2. PURPOSES OF DATA USE
We use the data we collect for the following purposes:
- Provision and improvement of services
- Management of user accounts
- Providing technical support
- Security and fraud protection
- Personalising the user experience
- Compliance with legal obligations
AI-generated content provided by the Madlen Assistant must be reviewed and verified directly by users.
3. COOKIES AND SIMILAR TECHNOLOGIES
The Madlen Assistant uses cookies and similar technologies to improve the user experience:
- Essential Cookies: Required for the service to function.
- Analytics Cookies: Used to understand user behaviour and improve the service.
- Functional Cookies: Allow user preferences to be remembered.
You can manage your cookie preferences through your browser settings.
4. DATA SHARING
The Madlen Assistant does not share user data with third parties except in the following circumstances:
- Sharing with competent authorities as required by law
- Sharing with service providers (e.g. hosting services, analytics providers) under data processing agreements
- Sharing with third-party integrations with the user's explicit consent
User data is not used for advertising purposes or sold to third parties.
5. DATA SECURITY
The Madlen Assistant applies industry-standard security measures to protect user data:
- Data encryption (AES-256 and TLS)
- Access controls and authorisation policies
- Regular security audits
However, no digital system is 100% secure. Users should keep their account credentials confidential.
6. USER RIGHTS
Users have the following rights under GDPR and applicable data protection laws:
- Right of access: You may find out what information has been collected about you.
- Right to rectification: You may request the correction of inaccurate or incomplete information.
- Right to erasure: You may request the deletion of your personal data by deleting your account.
- Right to object: You may object to certain data processing activities.
- Right to data portability: You may request your data in a structured format.
To exercise your rights, please contact us at hello@madlen.io.
7. DATA RETENTION POLICY
Personal data is retained for as long as necessary to provide the service. When a user account is deleted, data is removed from our systems unless subject to legal obligations.
8. INTERNATIONAL DATA TRANSFERS
If the Madlen Assistant transfers data outside the European Union, such transfers are carried out in accordance with GDPR and other applicable international data protection laws.
9. THIRD-PARTY LINKS
The Madlen Assistant may contain links to third-party websites or services. We are not responsible for the privacy practices of those services. We recommend reviewing the privacy policies of any third parties you interact with.
10. POLICY UPDATES
This privacy policy may be updated from time to time. In the event of significant changes, users will be notified.
11. CONTACT INFORMATION
If you have any questions about our privacy policy, please contact us: Email: hello@madlen.io
This privacy policy applies to all services operated by Madlen Technology.
